Tender Document Handling

Tender Document Handling

This page explains the standard launch workflow for documents used in the Tender Readiness Check.

What to send first

After purchase, send your order number and a public tender link first. We will confirm whether the opportunity can be handled through the standard processing route before asking for anything else.

Standard launch processing route

Titan Commercial Lab may use Titan Commercial Lab Gmail for intake and delivery and OpenAI/ChatGPT for analysis of public or properly authorised tender material together with a minimal non-sensitive supplier snapshot.

Do not send confidential, restricted or non-public tender documents through this route unless we have expressly confirmed in advance that they can be accepted.

Minimise supplier data

Only provide information reasonably needed to assess the tender. Do not include passwords, payment-card details, unrelated personal data, special-category personal data or confidential supplier material that is not necessary for the review.

Authorisation and procurement restrictions

You are responsible for checking that you are authorised to share the material and for telling us about any restriction on AI, third-party processing, confidentiality or external document handling before submission.

Retention and deletion

Working tender material and supplier-analysis inputs are kept only for as long as reasonably needed to deliver the service, handle support or resolve a dispute. They are not intended to form a permanent archive. Order, payment and administrative records may be retained for longer where reasonably required for accounting, tax, legal or record-keeping obligations.

You may ask us to delete working material that is no longer needed, subject to any legal or record-keeping requirement that applies.

Questions or special arrangements

If your organisation needs a particular confidentiality, retention, deletion or processing arrangement, contact titancommerciallab@gmail.com before sending documents. We will not imply that an arrangement exists unless it has actually been agreed.